Privacy Policy

The Parenthood Psychology Practice respects your privacy and is committed to protecting your personal information. We aim to be as clear as possible about how and why we use your information.

1. Who we are

The Parenthood Psychology Practice provides psychological services; including therapy, supervision, consultation, training and workshops. Data protection is incredibly important to us, at the core of our business and we act in compliance with the General Data Protection Regulation (GDPR) at all times to ensure that your personal information is protected and that you are clear in understanding as to how and why we use your personal data.

This privacy policy tells you everything you need to know about how your data is handled.

2. Contact details

Should you have any questions or would like to exercise your privacy rights, this is how to get in touch: Dr Lucy Wilcoxon, Clinical Psychologist, is the data controller and is registered with the Information Commissioners Office: the company reference number is ZB347195

Email: drlucy@theparenthoodpsychologypractice.co.uk

3. Whose Data do we hold?

We may hold data about the following people:

Clients
Suppliers & service providers
Advisers, consultants, and other professional experts
Complainants and enquirers

4. What data will we collect?

We will only collect information from you that is relevant to the matter that we are dealing with. In particular, we may collect the following information from you which is defined as “personal data”:

Personal details
Medical details/records
Financial details
Employment details
Family and lifestyle details
Education and training details
Court documents
Test forms and results

5. Special Categories

We may also collect information that is referred to as being in a “special category”. This could include:

Physical and mental health details
Racial or ethnic origin
Religious beliefs or other beliefs of a similar nature
Criminal convictions
Sexual orientation

6. Basis for processing

The basis on which we process your personal data is one or more of the following:

It is necessary for the performance of our contract with you
It is necessary for us to comply with a legal obligation
It is in our legitimate interests to do so
You have given us your consent (this can be withdrawn at any time by advising our data protection officer)

7. How will we use your data?

We may use your information for the following purposes:

To aid understanding and delivery of your care
Provision of expert witness services
Promotion of our goods and services
Maintaining accounts and records

8. With whom will we share your information with?

We are very strict about who we can share your information with, and this will normally be limited to other people who will assist with your matter. This may include:

Clinical Supervisors
Lawyers
Medical experts
Healthcare/educational professionals, social and welfare organisations
Courts and tribunals

If information needs to be shared with individuals abroad associated with your case, for example, as part of an immigration or extradition matter, we will ensure that appropriate safeguards will be taken. Where you authorise us to do so, we may also disclose your information to your family, associates or representatives and we may also disclose your information to debt collection agencies if you do not pay our bills.

9. For how long will we keep your information for?

We will normally keep your information throughout the period of time that we do work for you and thereafter for a period of 6 years.

In some cases, we may retain your information for a longer period and we will advise you of this at the time.

10. Security Arrangements

We shall ensure that all the information that you provide to us is kept secure using appropriate technical and organisational measurements and in accordance with GDPR requirements.

In the event of a personal data breach we have in place procedures to ensure that the effects of such a breach are minimised and shall liaise with the ICO and with you as appropriate.

11. What rights do you have?

Your rights under GDPR vary according to the legal basis on which we hold your information. You have the following rights under GDPR:

Right to be informed
Right to access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Rights concerning automated decision making and profiling

For some clients, our basis for processing is for a ‘legal obligation’, for example, to comply with a Court order and where experts must comply with strict guidelines effecting their duty to the Court.

Unfortunately, this reduces your rights over the data. The individual has no right to erasure, right to data portability, or right to object. Please see here for further information; https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/legal-obligation/

12. Right of access

You may have a right to see the information we hold about you. To access this, you need to provide a request, in writing, to our data protection officer, together with proof of your identity.

13. Right to erasure

You may have a right to ask us to erase your personal data in certain cases. To exercise your right to erasure please contact our data protection officer.

14. To whom can you complain to?

If you are unhappy about how we are using your information or how we have responded to your request then initially you should contact the data protection officer, Dr Lucy Wilcoxon, email: drlucy@theparenthoodpsychologypractice.co.uk

If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details are available at ico.org.uk